TCC Coffee Chat with Duke Energy Summary

Triangle Community Coalition had another successful Coffee Chat with Duke Energy Management Team on March 8, 2017.

Joining our members in an informal chat were Marty Clayton, Adrianne Elder, Jonathan Elkins, Kim Ellis, Indira Everett, Heather Minter, Carmen Prevette, Tracy Woolsey and Pete Wehr.

We provided the Duke Energy team with a better perspective of the Triangle Community Coalition's goal to be a proactive partner in growth and land use issues and to work with senior staff and elected officials to develop policies, regulations, and procedures to encourage economic development, produce predictable (yet flexible) outcomes for all stakeholders, and protect the community's interests.

Duke Energy Management Team appreciated the TCC’s ability to offer objective facts and information in efforts to improve public policy debates and create effective working relationships between the business community and local government.  We had some great interaction with the TCC membership in attendance and had opportunity to talk about the following:

Action Items agreed by everyone:

  •   Duke Energy to investigate creating a designated customer service person for    developers. Someone to answer questions and respond to project engineers and builders.
  •   Duke Energy to provide point of contact information for Duke Energy leadership.
  •   Future Coffee Chat with Duke Energy, Google Fiber, Century Link, Charter, AT&T and Ting to    discuss joint trench and other mutually beneficial actions.
  •  Improved system to verify construction readiness and have more predictability with the process.


  •   Duke Energy added staff and crews since last year
  •   Ran 90% on time to hit target date to completion
  •   Joint Trenching:
    ·        Resource constraints—other utilities and demands

·        Adds safety risk

·        Crews need to be certified in both gas and electric

·        Include development community in communication/design process

·        Duke Energy indicated that it was their understanding that Time Warner had opted out of joint trenching  

  •   Exchange of Duke design prints in larger scale to be shared with development community:

·        Dropbox issues

·        Duke Energy to consider creating their own share site

·        Other utilities will leave a 30x46 at site

  •  Need for better direct contact with Duke Energy senior department staff that have an better understanding of the development community issues
  •   Future Growth:

·        How to get in front of growth

·        Duke Energy currently works on a 1 year forecast of future growth to include
development, road projects and cable projects

·        Would like to forecast 3-5 years out

·        Expects to double their workforce the next few years in grid and transmission areas

·        Still putting infrastructure in the same way as they did 20 years ago

  •   Joe Angell asked about cyber security of Duke Energy systems. 
      Duke Energy replied they had no information at this time.
  •   Duke Energy meets with municipalities on a regular basis
  •   TCC asked Duke Energy for better guidelines for the startup of a development.  
      Designer plans match up with development design.  What does Duke Energy need as a developer starts the process?  Need for a checklist (cheat sheet)
  •   Duke Energy noted they need 4-6 week lead time for preliminary work/ infrastructure.
  •   Delays happened because site is not ready
  •   Design work – 4 weeks to finish process
  •   Duke Energy needs to document consistency problems to better address the issues.  Staff will follow up with this concern.

Jim Anthony, Collier International inquired about Duke Energy solar energy process.  Duke Energy has a solar energy team working to prepare for future programs.

Contact Information for the Management Team of Duke Energy:

Marty Clayton, District Manager, Raleigh                               919 546-3311

Jonathan Elkins, Director Distribution Design Eng.                   919 481-6121  

Indira Everett, District Manager, Durham                              919 687-3200

Heather Minter, General Manager, Customer Care Group         919 977-2001

Tracy Woolsey, Manager Distribution Resource Planning          919 546 5878

If you are interested in participating in future meetings with Duke Energy or future Coffee Chats, watch for notices or contact the TCC offices at 919 812-7785 or Charlene Logan at to reserve your spot! 

These programs are a great way for you, as an exclusive benefit as a TCC member, to become active and help the TCC strengthen our relationships with local jurisdictions throughout the Triangle.  

TCC Coffee Chat with Duke Energy Summary